FAQS

1. I would like to request a prescription refill; is it possible to call the office for this?

Our policy states that prescriptions are typically filled during follow-up visits. In the rare event that a refill is necessary between visits, please have your pharmacy reach out to us directly and allow 24-48 hours for us to process the request.

2. When can I expect to receive my test results?

Lab and imaging test results are discussed during office appointments. The provider will review the results beforehand, and you will be notified if there's anything important to address before your next visit.

3. I’ve developed a new symptom; what should I do?

If you are a current patient, please use the patient portal to send a message to our office or call 407-333-1718 to schedule an appointment.

4. I’m experiencing a side effect from my medication; what should I do?

Please use the patient portal to communicate with the office, or call 407-333-1718 to speak with a medical assistant.

For severe reactions or emergencies, please go to the nearest emergency room for immediate care, or call 911.

5. Should I bring my medications to my appointment?

Absolutely! It’s important to bring a comprehensive list of all medications you are currently taking. This ensures we avoid any treatment errors or potential drug interactions and facilitates continuity of care.

6. How soon after being discharged from the hospital should I see my Neurologist?

If a follow-up is necessary, we typically schedule appointments for hospital release patients 3-4 weeks after discharge, or as advised by the provider.